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Cancellation policy

Awaiting client content

Cancellation terms differ significantly between safari bookings and pilgrimage bookings, and gorilla permits are commonly non-refundable. This page must reflect the business's real terms.

What this page needs to cover

  • Cancellation charges by notice period, for safaris
  • Cancellation charges by notice period, for Hajj and Umrah
  • Treatment of non-refundable elements such as permits and flights
  • Amendment fees
  • What happens if Daaru Sa’aadah cancels
  • Refund timelines and method
  • Insurance recommendation
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